Social Security Office — New Albany, IN (New Albany In)

📞 Office phone: (866) 331-9073

National helpline (for most questions): 1-800-772-1213

Office hours

Also closed on federal holidays. Lines are usually longest on Mondays and in the first week of the month; arriving well before closing is a good idea.

Before you go

• Appointments: many services now need one. Call the office or the national number first — it can save you a wasted trip.
• Bring photo ID (driver's license or passport) to every visit.
• Replacement card: bring an unexpired photo ID and proof of citizenship (birth certificate or passport). Originals, not photocopies.
• Applying for benefits: bring your birth certificate and recent pay stubs or W-2s if you have them.
• Skip the trip if you can: benefit letters, address changes, and card replacement (in most states) can be done free at ssa.gov.

More help: What to bring · Do you need an appointment? · Replacing a lost card

Other offices near New Albany

• Columbus In, IN — 2535 Arnold Street, Columbus, IN 47203 · (866) 755-0990
• Madison In, IN — 150 Demaree Drive, Madison, IN 47250 · (877) 692-3144
• Muncie In, IN — 600 North Walnut St, Muncie, IN 47305 · (866) 964-7586
• Marion In, IN — 844 N Miller Avenue, Marion, IN 46952 · (888) 397-9795