Social Security Office — Council Bluffs, IA (Council Bluffs)
✓ Hours and phone checked against official Social Security Administration data (updated March 9, 2026)
Suite 1, 20 Arena Way
Council Bluffs, IA 51501
Council Bluffs, IA 51501
📞 Office phone: (866) 331-9094
National helpline (for most questions): 1-800-772-1213
Get directions Call this officeOffice hours
| Day | Opens | Closes |
|---|---|---|
| Monday | 9:00 AM | 4:00 PM |
| Tuesday | 9:00 AM | 4:00 PM |
| Wednesday | 9:00 AM | 4:00 PM |
| Thursday | 9:00 AM | 4:00 PM |
| Friday | 9:00 AM | 4:00 PM |
| Saturday – Sunday | Closed | |
Also closed on federal holidays. Lines are usually longest on Mondays and in the first week of the month; arriving well before closing is a good idea.
Before you go
- Appointments: many services now need one. Call the office or the national number first — it can save you a wasted trip.
- Bring photo ID (driver's license or passport) to every visit.
- Replacement card: bring an unexpired photo ID and proof of citizenship (birth certificate or passport). Originals, not photocopies.
- Applying for benefits: bring your birth certificate and recent pay stubs or W-2s if you have them.
- Skip the trip if you can: benefit letters, address changes, and card replacement (in most states) can be done free at ssa.gov.
More help: What to bring · Do you need an appointment? · Replacing a lost card
Other offices near Council Bluffs
- Carroll Ia, IA — , 818 Bella Vista Dr, Carroll, IA 51401 · (866) 572-8381
- Spencer Ia, IA — 1610 12Th Ave Sw, Spencer, IA 51301 · (866) 273-6050
- Sioux City Ia, IA — 3555 Southern Hills Dr, Sioux City, IA 51106 · (866) 338-2859
- Dubuque Ia, IA — Suite 101, 1635 Associates Dr, Dubuque, IA 52002 · (877) 405-3650
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